Contact

Get in touch.

The fastest way to get help is from the box itself.

01 // FROM YOUR BOX (FASTEST)

From your box

Press Left to open the menu, go to Settings > Chainlab Helper > Get Help. It sends your device details along with the request, so nobody has to ask you what model you have or what version you're on. If something is actually broken, use Send Diagnostic instead — it attaches the full health report.

The Chainlab Helper menu showing Health Check, Run Full Diagnostic, Send Diagnostic, Get Help and more.
02 // BY EMAIL

By email

03 // GENERAL

General

Chainlab Media — Miami, FL